Streamlining Data-Driven Decision Making in the Logistics Industry with Sigma Computing

Overview
About the Client
The client is a large player in the logistics and supply chain industry, managing nationwide warehousing, shipping, and distribution for multiple sectors. With thousands of transactions processed daily across different regions, the company sought a scalable analytics platform to drive real-time, data-informed decision-making.
Challenges Faced
As the business grew, the client struggled with:
- Fragmented Data Sources: Data resided across ERPs, inventory systems, and third-party logistics platforms.
- Delayed Reporting: Generating operational reports often took days due to manual spreadsheet exports and SQL queries.
- Limited Data Access: Business users depended heavily on the data team for basic reporting and insights.
- Low Visibility: Real-time insights into shipping delays, inventory levels, and route performance were lacking.
- High Operational Costs: Inefficient data processes led to missed optimization opportunities in delivery scheduling and resource allocation.
Our Solution
To resolve these inefficiencies, we implemented Sigma, a cloud-native analytics platform that empowers teams to explore and act on live data using a spreadsheet-like interface.
Key solution highlights included:
- Centralized dashboard for real-time logistics monitoring.
- Self-service analytics for operations and management teams.
- Live data exploration directly on the cloud data warehouse.
- Embedded analytics for internal and partner use.
Technology & Tools Implementation
Using Sigma and the client’s existing Snowflake data warehouse, we deployed:
- Operational Dashboards: Real-time KPIs for delivery status, inventory turnover, and transportation costs.
- Custom Workspaces: Role-based views for warehouse managers, supply chain analysts, and finance teams.
- Sigma Templates: Automated reporting for daily shipments, order accuracy, and returns.
- Embedded Analytics: Partner portals integrated with Sigma to share delivery metrics and SLAs transparently.
Results
The Impact and Outcome
The implementation of Sigma Computing delivered significant results:
- 60% reduction in reporting time, from days to minutes.
- 30% improvement in delivery route efficiency due to faster decision-making.
- Empowered 80+ non-technical users to run queries without IT involvement.
- Enhanced inventory accuracy and reduced stockouts with real-time warehouse visibility.
- Lower operational costs through improved data-driven logistics planning.
With Sigma Computing, the client transformed into a truly data-driven logistics enterprise enabling faster insights, improved service delivery, and more agile operations.