Boomi Atom Queue Success Story

Overview

About the Client

• The client is a Golf Club fitting company based in Willow brook, US. The company was established in 2010 and has approximately 100 stores and 375 employees
• It is situated in all key golf markets across the United States. It provides professional golf club fittings to help golfers of all levels hit longer, more accurate shots. The process is impartial; no particular brand is favored, ensuring the best possible combination of components for each golfer. Each location offers over 50,000 clubhead, shaft, and grip options for customers to try.

The Challenge      

• The client was encountering challenges in understanding and optimizing their integration between Salesforce and NetSuite.
• The client, a golf club fitting company, faced a challenge in managing large volumes of data from multiple stores across the U.S. Each location offered customers a wide array of golf club customization options, with over 50,000 possible combinations of clubheads, shafts, and grips. The club fitting process also collected detailed data tailored to each individual customer’s needs. With 100 stores, syncing this data into NetSuite became critical, especially as data was coming from different systems, such as CRM, ERP, and point-of-sale systems.

Our Solution 

• To address the client’s challenges with data being sourced from multiple sources and also huge amount of data we decided to implement Boomi Atom Queue which helped us on below points.
• Improved Data Handling: Atom Queue allowed for reliable and scalable message queuing, handling large data volumes by queueing up messages from various sources, ensuring no data was lost or delayed.
• Asynchronous Processing for Real-Time Sync: The company could process data asynchronously, ensuring real-time syncing of customer profiles, orders, and inventory management between their various stores and systems.
• Seamless Integration of Multiple Systems: Boomi’s connectors enabled smooth integration of different data sources, making it easier to sync CRM, POS, and ERP systems.

Technology & tools used

Boomi:

• Used to streamline the implementation of two end points and connecting a link between them.
• Atom Queue helped us keep track and save large amount of data into the queue for processing.

JavaScript:

Utilized for implementing custom scripts for data manipulation.

Results

The Impact and outcome            

• Increased Data Reliability

The Boomi Atom Queue ensured no data was lost or delayed during large data transfers, providing reliable data synchronization across stores and systems.

• Real-Time Customer Insights

The integration enabled real-time syncing of customer profiles and orders, allowing fitting specialists to access up-to-date information and provide personalized recommendations.

• Scalable Data Processing

By implementing a queueing system, the company could handle growing data volumes from 100 stores without performance issues, ensuring a smooth customer experience.

• Enhanced Operational Efficiency

Streamlined data flows between CRM, POS, and ERP systems reduced manual interventions and delays, resulting in faster order processing and improved inventory management.