GraphQL Custom Connector in Boomi

Overview

About the Client

• The Client is a regenerative medicine company with a technology platform positioned to address unmet medical needs in therapeutic skin restoration. It is leveraging its proven and differentiated capabilities to develop first-in-class cellular therapies for multiple indications.
• The Client also holds the exclusive rights to market, sell, and distribute a biosynthetic wound matrix, a company-based collagen-based dermal matrix.

The Challenge

• The Client faced significant challenges in optimizing and understanding the integration between their Dynamics 365 Business Central and the Xemelgo platform. As a global leader in advanced medical technologies, managed large volumes of complex data across multiple regions.
• Each facility had access to intricate product information, customer data, and operational insights. With numerous locations and a wide range of interconnected systems including ERP, CRM, and inventory management platforms the need for seamless data synchronization became critical. The challenge was further compounded by the complexity of handling dynamic, real-time data from these systems into Xemelgo, making the integration process essential for maintaining operational efficiency and ensuring the accuracy of business-critical information.

Our Solution          

• To address client challenge with integrating Dynamics 365 Business Central with the Xemelgo platform, we conducted a thorough analysis of the existing data flow and identified key inefficiencies in the synchronization process. By leveraging GraphQL connectors instead of traditional HTTP client connectors, we enhanced the system’s ability to fetch and manage large volumes of complex, real-time data across multiple systems. This solution enabled faster, more efficient data synchronization, ensuring that critical product, customer, and operational data seamlessly flowed between Dynamics 365 Business Central and Xemelgo.
• Furthermore, we implemented dynamic data mapping techniques to ensure accurate handling of different data formats and requirements from various sources like ERP, CRM, and inventory management systems.
• Additionally, we provided hands-on training to client teams, ensuring they understood the optimized integration workflows and were equipped to efficiently manage the dynamic flow of data.

Technology & tools used

• GraphQL Custom Connector:
  A GraphQL custom connector was implemented within Boomi to handle complex, dynamic data queries, enabling efficient data exchange between the two systems. This connector was configured using the XML file.
• Real-Time Data Retrieval:
  The GraphQL connector ensured real-time data retrieval, improving the speed and accuracy of data synchronization across both platforms. This allowed for up-to-date information exchange, enhancing operational decision-making.
• Automated Data Workflows:
  The integration of automated key data workflows between Dynamics 365 Business Central and Xemelgo, reduces manual efforts and improves efficiency.
• Scalable Integration Solution:
  By leveraging the GraphQL connector and Boomi’s platform, the solution was able to scale with growing data volumes, supporting the company’s needs for seamless data synchronization as it expanded.

Results

The Impact and outcome            

• Increased Data Reliability:
  By using the GraphQL connector in Boomi, we ensured reliable data synchronization between systems, handling complex and dynamic datasets without loss or delays.
• Real-Time Customer Insights:
  The integration allowed for real-time syncing of critical data, such as customer profiles and order details, enabling a faster, more responsive system.
• Scalable Data Processing:
  With the GraphQL connector, the system was able to scale efficiently to accommodate large data volumes from multiple sources.
• Enhanced Operational Efficiency:
  By automating the integration and eliminating manual processes, the GraphQL connector streamlined workflows, reduced errors, and sped up data processing.